If you’re finding yourself exhausted or unsure about how to make decisions in this time of disruption, you’re not alone. Leaders around the world are trying to learn how to lead with agility in these unprecedented times. As an executive coach, I am getting many requests like this e-mail from Carlos (we’ll call him Carlos to protect the innocent):

“I wonder if you can help me with the head of one of my sales teams. His name is John. John doesn’t think he can sell virtually to our customers during this pandemic. He feels he needs face to face interaction with them. Some of our customers are still trying to figure out how to adapt their business and frankly we’re not sure if their business will survive. John is also not confident that our products are a good fit for them now. I’m concerned that his direct reports are floundering without direction. Can you help?” [Read more…]