When you think about leaders and managers who have brought out the best in you, what qualities come to mind? I remember those who listened, empowered me, demonstrated trust, offered support, and were dedicated to my growth.
Workplaces are starting to recognize and promote the idea of coach-like managers. Someone who asks more questions, acknowledges strengths, and empowers their team members to develop and grow as employees and human beings. [Read more…]
The world has gone mad. Or, so it seems.

This scenario plays out frequently at many nonprofit organizations: top-performing professionals gets promoted to lead a team but has never been trained to lead or manage. This is often a disaster—results suffer, people head for the door, and the new manager flames out (and may even get fired).
Listening at the speed of sound;
Sidney Mathias Baxter Coulling III, the retired S. Blount Mason Jr. Professor of English at