[This post is an excerpt from the book Leading Beyond Change by Michael K Sahota and Audree Tara Sahota]
Many leaders hold the false belief that all we have to do to create success is to learn the right model, concept, skill, or technique. The basic premise is that we are fine and that new information or training will help create the success and impact that we want.
In this mindset, we see people (including ourselves) as black boxes where we don’t need to concern ourselves with what is inside the box. We can create success by focusing on the boundary of the box: the actions or doing.
When we examine the ways of business-as-usual, they are almost entirely about external measurable actions and behaviors. The whole of the human experience is relegated to the rational, logical, and measurable.
The trap of traditional organizations and leadership is to focus on the external aspects of action and doing. It’s rather a waste of time since we are trying to fix the external effects rather than the inner causes. For example, the surface-level external problem of responding angrily to an email is ultimately caused by the internal challenges with emotional regulation and conditioned behavior patterns. Addressing challenges at the surface level will only lead to temporary superficial change. [Read more…]