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You are here: Home / Management / How do you react to Expectations?

How do you react to Expectations?

August 11, 2017 by Janice Cunning

I am anticipating the latest book by Gretchen Rubin – The Four Tendencies – due out in September. Gretchen, an expert on happiness and good habits, created the Four Tendencies framework which categorizes the different ways that people respond to expectations.

Upholders – meet outer and inner expectations

An Upholder can meet a work deadline as well as get them self to the gym.

Obligers – meet outer expectations and resist inner expectations

An Obliger can meet a work deadline but will struggle to get to the gym unless they have a personal trainer waiting for them. They need to have someone else hold them accountable and will thrive on deadlines and check-ins.

Questioners – resist outer expectations and meet inner expectations

Questioners can meet a work deadline and get to the gym as long as they are convinced there is a good reason to do so. If you ask them to complete a task it is vital to explain why it is necessary.

Rebels – resist both inner and outer expectations

Rebels want to complete their work and go to the gym when they want to do it. When someone imposes a deadline they are more likely to say no. They can find it valuable to craft an identity. For example, they might see themselves as a person of integrity and therefore be motivated to show up for meetings on time.

Think about the members of your team at work and how understanding their tendencies could help you to motivate them. Interestingly, according to Gretchen’s research, most people fall into the categories of Obligers and Questioners so sharing the why and creating accountability will usually work for the majority of your team.

To explore your tendency take the quiz at http://happiercast.com/quiz

Janice Cunning is a Certified Coach who is passionate about partnering with fundraisers to help them create an inspired vision that transforms lives.

Filed Under: Management Tagged With: Teamwork

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