This scenario plays out frequently at many nonprofit organizations: top-performing professionals gets promoted to lead a team but has never been trained to lead or manage. This is often a disaster—results suffer, people head for the door, and the new manager flames out (and may even get fired).
There are a few key reasons why some frontline professionals struggle as leaders and others do not.

Listening at the speed of sound;
Sidney Mathias Baxter Coulling III, the retired S. Blount Mason Jr. Professor of English at 


This week I celebrate my 20th wedding anniversary.
How many of you wake up to a freshly filled Inbox and a daily agenda filled with a range of difficult conversations and challenging work? Tempting to dive right in, right? But, if you’re like me, that trap can ruin a morning and, honestly, not give the work the attention and venue it deserves.
This week my family and I are moving. It’s a significant downsize in anticipation of my oldest daughter going off to college in a year. As a family of four, we’re transitioning from a 3BR+Den+Garage house to a 2BR+Den and no garage condo by the beach in