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Ep 142: Handling Rejection and Embracing New Perspectives

May 8, 2024 by David Langiulli

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Fundraising Leadership
Ep 142: Handling Rejection and Embracing New Perspectives
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In this episode, Margaret and David delve into handling rejection and embracing new perspectives.

No one likes getting a no. Not during a fundraising ask. Not during a potential sale. And not from a request to a family member.

Sometimes, after getting a run of no’s, we feel like we should be due for a yes. But that’s not how probabilities work. So, when the yes doesn’t happen, we can feel really disappointed and defeated.

Margaret shares a recent struggle with business development and how she got a bit demoralized when it felt like she was “collecting no’s.”

So, how is one supposed to feel better?

How Perspectives Work

We often can’t control other people’s responses. We often are at the mercy of situations.

But what we can control is how we choose to experience the circumstance. This is what we mean by choosing a perspective.

A perspective is a way of seeing things. Sometimes, we get stuck in a perspective, but a different outlook would serve us much better.

Exploring alternative perspectives is a valuable tool in coaching.

Leadership Vs. Sports Coaching

David and Margaret talk about how leadership coaching differs from sports coaching.

When we coach clients, sometimes we let clients sit in their current perspective before guiding them towards a new one. That’s in contrast to unskillful sports coaching techniques, where a coach tells the team how to feel.

They stressed the importance of empowering clients to choose their perspectives as a source of control.

A Sample Coaching Session on Perspectives

David offers Margaret some coaching on perspectives.

Margaret shared that sometimes when she collects a lot of no’s in a row, she starts standing in the perspective of Eeyore, the depressed donkey from Winnie the Pooh.

David coached her in reframing her thinking pattern from feeling defeated to focusing on hope and possibility. Margaret found solace in returning to yoga as a positive influence on her outlook. After months of being prevented from practicing by injuries, it felt to her like a turn-around moment.

Trust, belief, and hope emerged as central themes of Margaret’s new outlook, symbolized by waves on the ocean. She expressed her commitment to continuing and enhancing her business endeavors.

She likened trust to surfing, knowing waves will come and go — just like the yeses and the no’s. But holding onto the perspective of being atop an optimistic wave underlined the essence of shifting perspectives in coaching interactions.

Need some help finding a new perspective? We can help. Please reach out to one of us.

Tagged With: coaching, Personal Development

EP 140: Coaching for Accountability

April 5, 2024 by David Langiulli

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Fundraising Leadership
EP 140: Coaching for Accountability
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Coaching for Accountability

What happens when a coach holds a client’s feet to the fire?

And the follow-up question might reasonably be, “Why would anyone sign up for that??”

Actually, accountability — which can feel a lot like having someone hold our feet to the fire — is one of the many tools coaches use to help clients make the change they long for.

In this episode, David and Michelle delve into the empowering value of engaging with a coach, particularly around accountability.

Having a professional coach by your side can empower you to uncover and overcome limiting beliefs, achieve life and work goals, and confidently navigate uncertainty and ambiguity.

Coaching can help clients make the journey from where they are to where they urgently long to be.

The Importance of Coaching for Transformation

What does it look like when a coach offers a client a challenge?

A challenge offered by a coach can be a facet of accountability. The role of a coach is to invite clients to explore their own limiting beliefs. Sometimes these beliefs take some digging to find and can be uncomfortable to uncover. But often, when clients accept this challenge, they discover what’s been holding them back.

Michelle shares that for her and often her clients, sometimes limiting beliefs get so loud that we can no longer stand to hold them.

The coach creates a safe environment for a client when they are ready to stretch into something new.

They concurred on the significance of coaching in aligning with clients and providing accountability and challenges for individuals to practice new behaviors. Coaching can helping individuals define and achieve new goals.

Coaching for Personal Growth and Development

Michelle shared that she realized it was time for a coach as she was entering a new stage of her life and career and feeling unsure about her next steps.

In the Fundraising Leadership team members’ training, we learned to help clients articulate what they really want and help them get clear that they are ready to go after it. And often, the path is hard, even after we decide. A coach can help us slay our dragons (or saboteurs) along the way.

David affirmed the value of coaching in his own life, particularly for dealing with uncertainty and the ‘what ifs’. It’s also a great tool for people who aren’t having the impact they want to be having.

They both emphasized the importance of finding the right coach for a personal and dynamic relationship, suggesting that anyone feeling stuck or unsure should contact them for a conversation. 

Tagged With: coaching, Personal Development

Ep 138: Master the Art of Coaching

March 12, 2024 by David Langiulli

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Fundraising Leadership
Ep 138: Master the Art of Coaching
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Master the Art of Coaching: Essential Skills for Leaders

Leadership is no longer defined by barking orders and expecting compliance; in today’s dynamic work environments, the leaders who stand out are the ones who master the art of coaching. Coaching is a subtle yet powerful art of guiding, not directing, and helping individuals and teams to reach their full potential. While it may sound simple, effective coaching requires distinct skills and principles. 

In this episode, Michelle and David unpack the secrets behind great coaching and explore how mastering coaching techniques can transform leaders into catalysts for growth and innovation. 

Whether you’re an aspiring leader, an experienced manager, or an executive, understanding and implementing these coaching essentials will redefine your leadership approach and your teams’ success.

Defining Coaching: What It Is (And Isn’t)

Before we discuss the specifics of coaching, capturing its true essence is vital. Coaching is not consulting or mentoring. Its core is rooted in a process where the coach facilitates the client’s (coachee’s) thinking. It’s about asking the right questions to help clients explore challenges, set goals, and discover or unlock their solutions. Unlike consulting or mentoring, coaching refrains from giving direct advice or steering the problem-solving process.

The Power of Open-Ended Inquiry

At the heart of coaching lies the ability to ask open-ended questions. These questions cannot be answered with a simple ‘yes’ or ‘no.’ Open-ended inquiries encourage expansive thinking and problem resolution. This technique digs deeper into an individual’s thought process, challenges assumptions, and creates innovative strategies.

Active Listening and Empathy

Coaches are active listeners. This means not just hearing words but also understanding emotions and unspoken messages. Active listening is paired with empathy. Coaches build trust and create a safe space for the coachee to express themselves fully.

Championing and Challenging

A great coach balances support with challenge. The support comes from championing the coachee’s ambitions and boosting their confidence. Challenging involves:

  • Pushing them beyond their comfort zones.
  • Inviting them to consider new perspectives.
  • Examining their thought processes.

This balance helps individuals experience growth on their terms and at their own pace.

Leveraging Strengths and Resources

Coaching is future-focused, emphasizing leveraging a coachee’s strengths and available resources. A strengths-based approach empowers individuals by focusing on what they’re naturally good at, while resource utilization ensures that solutions are practical and implementable within existing constraints and opportunities.

The Dynamics of Leadership Coaching

Coaching isn’t a one-size-fits-all activity; the dynamics drastically change when coaching leaders. Leaders who coach need to operate from a place of equality. They’re facilitators who guide other leaders through their professional challenges. This shift in coaching dynamics helps leaders offload their anxieties and rethink their strategies with fresh perspectives.

The Art of Compassionate Inquiry

Leaders who coach use compassionate inquiry to guide their teams. Compassionate inquiry involves inquiring into individuals’ and teams’ experiences with a gentle yet insistent curiosity. It respects the emotional nuances of the work environment and uncovers the deeper reasons behind behaviors and decisions, leading to more effective coaching.

Embedding a Coaching Culture in Your Organization

One-on-one coaching is powerful; an organization committed to a coaching culture is transformational. For leaders who want to take coaching beyond their practice, embedding a coaching culture is the next step. This involves training more people within the organization as coaches and orienting the company towards a coaching mindset, enhancing communication, collaboration, and problem-solving.

The Road to Ongoing Self-Development

Finally, one of the most critical aspects of mastering coaching skills is recognizing that it’s a continuous learning process. Leaders who coach never stop learning; they always seek to improve, learn new techniques, and expand their awareness. Self-development is not just about being a better coach; it’s about being a better leader and, most importantly, a better human being.

Coaching is a multifaceted skill set that takes time and practice to perfect. Leaders can create more engaging, empowering, and productive work environments by incorporating the essentials outlined in this podcast.  

Remember, coaching is not about having all the answers—it’s about asking the right questions and empowering others to discover the answers within themselves. Leaders who understand and apply these principles are poised to inspire innovation, foster autonomous high performance, and support their teams in reaching new heights.

 

Tagged With: coaching, leadership, Personal Development

Episode 94: A Conversation on Saboteurs with Janice Cunning and Margaret Katz Cann

November 4, 2021 by MARGARET CANN

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Fundraising Leadership
Episode 94: A Conversation on Saboteurs with Janice Cunning and Margaret Katz Cann
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In this episode, Janice Cunning talks with Margaret Katz Cann about saboteurs in the non profit sector. Margaret shares some personal stories of her saboteurs and how they affected her personal and professional life. 

You can read Margaret’s thought-provoking post on the Fundraising Leadership blog here.

Our challenge this week is to take the Positive Intelligence Assessment.

Our free resource is a tip sheet to help you Identify Your Core Values.

If you haven’t already, please subscribe at iTunes, Google Podcasts, Amazon Music Podcasts, or Spotify.

If you are enjoying the show, you can help us continue to bring thoughtful content with a monthly or annual contribution. This supports our production costs and keeps the show ad-free. Make a contribution today.

Please subscribe if you haven’t already. You can find us wherever you listen to podcasts.

Our theme music is “Curiosity” by Polysorbate Eighty.  Composed and produced by Patrick Mather and James Celentano.  Performed by Kristen Bussandri. Copyright 2009 Polysorbate Eighty and Kristen Bussandri.

Tagged With: coaching

Episode 91: The Marathon of Fundraising With Lisa Hallee

September 23, 2021 by Michelle Maloy Dillon

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Fundraising Leadership
Episode 91: The Marathon of Fundraising With Lisa Hallee
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In this episode,  Margaret Katz Cann and Michelle Maloy Dillon talk with professional coach Lisa Hallee.

Lisa talks about the “Marathon of Fundraising” and the dangerous risk of running yourself into the ground. She dives into her personal experience of the capital fundraising campaign that nearly killed her and she shares some tips and tricks on how she got her health back on track.

Lisa challenges listeners to try a short meditation every day for 30 days.

You can read Lisa’s post on the Fundraising Leadership Blog. 

If you haven’t already, please subscribe at iTunes, Google Podcasts, Amazon Music Podcasts, or Spotify. 

If you are enjoying the show, you can help us continue to bring thoughtful content with a monthly or annual contribution. This supports our production costs and keeps the show ad-free. Make a contribution today.

Our free resource this week is a 7-day coaching challenge to help improve your leadership and management style.

Our theme music is “Curiosity” by Polysorbate Eighty.  Composed and produced by Patrick Mather and James Celentano.  Performed by Kristen Bussandri. Copyright 2009 Polysorbate Eighty and Kristen Bussandri.

Tagged With: coaching

Bonus Episode: Overcoming Nonprofit Pain Points

September 8, 2021 by Janice Cunning

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Fundraising Leadership
Bonus Episode: Overcoming Nonprofit Pain Points
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In this bonus episode, the Fundraising Leadership team explore four pain points that are common in the nonprofit sector. In our work with clients, we commonly see these struggles:

  • the squeeze between front line work and management responsibilities
  • overwhelm from doing a lot with limited resources
  • reluctance to have challenging conversations
  • ambiguity and a lack of accountability

We reflect upon the International Coach Federation core competencies and how we use these to help our clients and their teams overcome these pain points.

Learn more about our customized coaching programs that support nonprofit professionals during the various stages of their leadership development.

If you haven’t already, please subscribe at iTunes, Google Podcasts, Amazon Music Podcasts, or Spotify. 

If you are enjoying the show, you can help us continue to bring thoughtful content with a monthly or annual contribution. This supports our production costs and keeps the show ad-free. Make a contribution today.

Our theme music is “Curiosity” by Polysorbate Eighty.  Composed and produced by Patrick Mather and James Celentano.  Performed by Kristen Bussandri. Copyright 2009 Polysorbate Eighty and Kristen Bussandri.

Tagged With: coaching

Episode 87 – Do’s and Don’ts When Training and Coaching Staff

July 14, 2021 by Michelle Maloy Dillon

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Fundraising Leadership
Episode 87 - Do's and Don'ts When Training and Coaching Staff
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If you are enjoying the show, you can help us continue to bring thoughtful content with a monthly or annual contribution. This supports our production costs and keeps the show ad-free. Make a contribution today.

In this episode, David Langiulli, and Michelle Maloy Dillon talk with Sharon Kitroser about her sales career and lessons she learned the hard way about how to train and coach people for retention.

Fundraising consultant, Sharon Kitroser shares personal stories about effective training and coaching strategies for retention.

You can read Sharon Kitroser’s post on the Fundraising Leadership Blog here.

Need help managing for retention? Download our free ebook called ‘Managing for Retention’ from Fundraising Leadership.

Please subscribe if you haven’t already. You can find us wherever you listen to podcasts.

Our theme music is “Curiosity” by Polysorbate Eighty.  Composed and produced by Patrick Mather and James Celentano.  Performed by Kristen Bussandri. Copyright 2009 Polysorbate Eighty and Kristen Bussandri.

Tagged With: coaching

Lessons Learned by Putting my Head Through a Windshield

July 6, 2021 by Sharon Kitroser

I graduated from college with a shiny new degree that I thought would take me far. Instead, it took me to central New York State to a radio station at the top of a mountain.

On day one, I was excited to learn how to sell radio commercials. My new manager shared the station’s staff drama, of which there was a ton, and gave me a cassette tape as training. He also sent me out for one day of shadowing his most successful salesperson, who got himself an ice cream cone after each close.

[Read more…]

Filed Under: Coaching Tagged With: coaching

Episode 82: Three Essential Fundraising Skills with Margaret and David

May 4, 2021 by MARGARET CANN

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Fundraising Leadership
Episode 82: Three Essential Fundraising Skills with Margaret and David
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In this episode, David Langiulli and Margaret Katz Cann offer three essential fundraising skills that will help you be a better fundraiser. These include advanced listening, how we see donors, and how to be agile and nimble.

You can read David and Margaret’’s post on the Fundraising Leadership Blog

Our resource this week to deepen your learning is Coaching Essentials

If you haven’t already, please subscribe at iTunes, Google Podcasts, Amazon Music Podcasts, or Spotify. 

Our theme music is “Curiosity” by Polysorbate Eighty.  Composed and produced by Patrick Mather and James Celentano.  Performed by Kristen Bussandri. Copyright 2009 Polysorbate Eighty and Kristen Bussandri.

Tagged With: coaching, fundraising

Three Skills That Make You a Better Fundraiser

April 28, 2021 by MARGARET CANN

 I am having a conversation with a potential donor. I love the initiative I’m fundraising for, but the meeting is not going particularly well. It isn’t my first meeting with this person, but I don’t feel like we are connecting today.

I spent a ridiculous number of hours prepping for this meeting because I thought this guy would have many questions for me. Nope. Nada. Zilch. And I had a whole script prepared, but it doesn’t feel right anymore.

I suspect I’m losing his attention. His cell phone is face down on the table; he hasn’t picked it up yet, but he’s looking at it longingly.

Even seasoned fundraisers can have rough meetings, meetings where our plans to present our worthy work go off the rails.  Coaching skills can help during these difficult situations

Our culture seems to agree.  Coaching skills are suitable for anyone who manages people, leads teams, and … is on the frontline of fundraising.

There are three skills that make you a better fundraiser (and leader). [Read more…]

Filed Under: Fundraising Tagged With: coaching, fundraising

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